Delete your SleepIQ account
This page explains how to request deletion of your SleepIQ account and associated cloud data. You can start account deletion inside the SleepIQ app or contact Wheema from this web page if you no longer have access to the app.
Delete from inside the app
If you can open SleepIQ, sign in to your account and go to Settings, then choose Delete Account. The in-app flow is designed to remove synced cloud account data and sign you out.
Request deletion from the web
If you cannot use the app, email Wheema from the address associated with your SleepIQ account. Include "SleepIQ account deletion request" in the subject so we can identify the request quickly.
What is deleted
- Your SleepIQ authentication account, including the account email and user identifier.
- Synced SleepIQ cloud records associated with your account, such as sleep summaries or account-linked preferences where deletion is technically and legally available.
- Cloud records directly tied to your SleepIQ account deletion request.
What may remain
- Sleep recordings, local sleep history, audio clips, dream entries, cached files, and other data stored only on your device are controlled by your device. You can remove them by deleting the app, clearing app data, or using available in-app controls.
- Records that must be retained for legal, security, fraud-prevention, billing, or compliance reasons may be retained only for the required period.
- Emails or support messages you send to Wheema may be retained as part of support and compliance records.
Verification and timing
We may ask you to verify control of the account email before completing a web deletion request. We aim to process verified requests within a reasonable period and will contact you if more information is needed.
Privacy policy
For more detail about how SleepIQ handles data, review the SleepIQ Privacy Policy.